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BTTelecom has been a leading wholesale voice service provider since 2006 and is now expanding fast into the global wholesale voice market leveraging on our accumulated experience and technology. We are currently routing traffic to over selected 200 plus global partners and building POPs in the major countries.

With years of wholesale experience BTTelecom has hands-on understanding of wholesale telecommunication markets and how to bring value to themequire a dedicated customer helpdesk department to handle a new product launch or you need support to eradicate first line faults.

In a market that is over complicated by dated systems, we are confident of our ability to make the complex simple.

Utilising our feature rich, high capacity, tier 1 telephone network, our call management system is capable of handling complex IVR functions and high volume call campaigns. We only work with the most reliable network carriers such as BT, TalkTalk, XlnTelecom, and PlusNet thus ensuring your calls are on a secure footing.

At BTTelecom we have been designing, building and implementing customer call management systems and contact solutions for over 10 years. We have an enviable client list including public sector, financial services, charity, and retail.

Best Technology Telecom 
Below is a brief snapshot of some of the services we currently provide our clients. This is simply a sample of the services we provide. Please do not hesitate to contact us to discuss your requirements and to find out more on the services outlined below

  • Virtual Receptionist & Call Queuing – Press 1 for sales, Press 2 for customer services…
  • Dedicated Payment Lines – PCI compliant bill payment, car parking, ticketing, utilities.
  • Telephone Banking – Customer service, debt recovery, fraud alerting.
  • Outbound Broadcasting – Payment reminders, marketing, alerts.
  •  Lone-worker Telephone Monitoring Systems – Public sector, care workers, engineering.
  • Product & Brochure order lines
  • Business Continuity.
  • Call Tracking and Monitoring Systems – Wallboards, detailed call stats.
  • Telephone Surveys.

Our solution provider is one of the first hosted telecoms providers in the UK to achieve Level 1 PCI DSS compliance. Businesses are facing increasing pressure to become pci compliant as the bank acquirers drive to increase payment security across the globe – ensure you’re covered. Find out more